Cookie Policy
Last updated: November 15, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
SnapIT Software uses cookies and similar technologies to enhance your experience on our website and services. We are committed to transparency about our cookie usage and provide you with control over your preferences.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance optimization
- User preference storage
Analytics Cookies
We use privacy-first analytics to understand how visitors interact with our website:
- Page visit tracking (anonymous)
- User journey analysis
- Performance monitoring
- Error tracking and reporting
Functional Cookies
These cookies enhance functionality and personalization:
- Language and region preferences
- UI customization settings
- Feature toggles and A/B testing
- Form data preservation
Third-Party Cookies
We minimize the use of third-party cookies and only use them when necessary for essential functionality:
- Payment processing (Stripe, PayPal)
- Customer support chat systems
- Content delivery networks (CDN)
- Security and fraud prevention services
Cookie Duration
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality and security.
Persistent Cookies
These cookies remain on your device for a specified period or until manually deleted. We use them for:
- Remembering your preferences (up to 1 year)
- Analytics and performance monitoring (up to 2 years)
- Authentication tokens (up to 30 days)
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block all cookies (may affect website functionality)
- Receive notifications when cookies are set
Our Cookie Preferences
We provide granular control over non-essential cookies through our preference center. You can access these settings at any time through the link in our website footer.
Privacy-First Approach
SnapIT Software is committed to privacy-first practices:
- We minimize cookie usage wherever possible
- We use privacy-focused analytics that don't track individuals
- We regularly audit and reduce our cookie footprint
- We provide clear information about all cookies we use
Cookie List
Here are the specific cookies we may use on our website:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| auth_token | User authentication | 30 days | Essential |
| session_id | Session management | Session | Essential |
| preferences | User settings | 1 year | Functional |
| analytics_id | Anonymous analytics | 2 years | Analytics |
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@snapitsoftware.com
- Address: SnapIT Software Privacy Team
- Website: snapitsoftware.com/contact