Privacy Policy

Last updated: November 15, 2024

Introduction

SnapIT Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences

Usage Data

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction with our services
  • Log files and error reports
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Processing transactions and billing
  • Communicating with you about our services
  • Improving our services and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • For legal compliance or protection of rights
  • In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including compliance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: