Terms of Service

Last updated: November 15, 2024

Agreement to Terms

By accessing or using SnapIT Software services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Services

SnapIT Software provides business automation solutions including:

  • AI-powered customer service agents
  • Dynamic form building and processing
  • QR code generation and analytics
  • URL shortening and tracking
  • Privacy-first website analytics
  • Website monitoring and status checking
  • PDF processing and management tools

User Accounts

Account Creation

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Account Responsibilities

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Notify us immediately of any unauthorized access
  • Use the services in compliance with these terms

Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that:

  • Violates any applicable laws or regulations
  • Infringes on the rights of others
  • Distributes malicious code or harmful content
  • Attempts to gain unauthorized access to our systems
  • Interferes with the proper functioning of our services
  • Engages in spam, phishing, or other deceptive practices

Payment Terms

Pricing and Billing

Pricing for our services is available on our website and may be updated from time to time. You agree to pay all charges incurred under your account.

Free Tiers and Limits

Many of our services offer free tiers with usage limits. If you exceed these limits, you may need to upgrade to a paid plan or your service may be temporarily limited.

Refunds

Refund policies vary by service and are detailed in the specific terms for each product. Generally, we offer prorated refunds for unused portions of paid services when canceled within the specified time frame.

Intellectual Property

The services and their original content, features, and functionality are owned by SnapIT Software and are protected by international copyright, trademark, and other intellectual property laws.

Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the services, to understand our practices regarding your personal information.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or due to factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, SnapIT Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

Indemnification

You agree to defend, indemnify, and hold harmless SnapIT Software from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the services or violation of these terms.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our services. Your continued use after changes constitutes acceptance of the new terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where SnapIT Software is incorporated, without regard to conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us: