Privacy Policy

Overview

SnapItForms ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form submission service, including our website, form builder, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide Directly

• Account Information: When you sign up using Google OAuth, we receive your name, email address, and profile picture from Google.
• Form Data: Content you create in our form builder, including form titles, field labels, and customizations.
• Submission Data: Information submitted through forms you create using our service.
• Communication: Messages you send us through our contact forms or support channels.

Information Collected Automatically

• Usage Data: How you interact with our Service, including pages visited, features used, and time spent.
• Device Information: Device type, operating system, browser type, and IP address.
• Log Data: Server logs including IP addresses, request/response data, and timestamps.

How We Use Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our form submission service.
• Account Management: To create and manage your account, authenticate users, and provide customer support.
• Communication: To send you service-related notifications, updates, and support responses.
• Analytics: To understand how our service is used and improve user experience.
• Security: To detect, prevent, and address technical issues and security threats.
• Legal Compliance: To comply with applicable laws and regulations.

Data Storage and Security

Where We Store Your Data

Your data is stored securely on Amazon Web Services (AWS) infrastructure in the United States. We use industry-standard encryption both in transit and at rest to protect your information.

Security Measures

• Encryption of data in transit using TLS 1.2+
• Encryption of data at rest using AES-256
• Regular security audits and monitoring
• Access controls and authentication requirements
• Automated backups and disaster recovery procedures

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Form submissions are retained according to your account settings, with automatic deletion options available.

Sharing Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our service (e.g., AWS for hosting, email providers for notifications).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users).
• Consent: With your explicit consent for specific purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing your data
• Objection: Object to processing of your personal information

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days and may need to verify your identity before processing your request.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Service. Cookies are small files stored on your device that help us remember your preferences and understand how you use our service.

Types of Cookies We Use

• Essential Cookies: Required for the service to function properly
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us