Support Center

Getting started is simple! Sign up for a free account using Google OAuth, get your unique access key from the dashboard, add it to your HTML form using the hidden input field, and start receiving submissions. The entire process takes less than 5 minutes.

Our free plan includes 500 form submissions per month, email notifications, basic analytics, community support, and SnapItForms branding. It's perfect for personal projects and small websites.

No! While you can use SnapItForms with any HTML form, we also provide a visual form builder that requires zero coding knowledge. You can create beautiful forms with our drag-and-drop interface and copy the code to your website.

All submissions are viewable in your dashboard with real-time analytics. You can export your data as CSV files (available on Basic plan and above) and set up email notifications to receive submissions instantly in your inbox.

We offer webhook integrations (Premium plan+), Zapier connectivity, Slack notifications, and a comprehensive API for custom integrations. Connect your forms to virtually any service or build custom workflows.

Security is our top priority. All data is transmitted over HTTPS, stored securely, and we include built-in spam protection. We're GDPR compliant and give you full control over your data with easy export and deletion options.

Yes! You can upgrade or downgrade your plan anytime from your dashboard. Changes take effect immediately for upgrades, and downgrades apply at the end of your current billing cycle. No contracts or commitments.

We offer community support for free users, email support for paid plans, priority support for Business+ plans, and dedicated account managers for Enterprise customers. Our comprehensive documentation and video tutorials are available to everyone.

First, verify your access key is correct and the form action points to our API. Check that your form uses POST method and includes the required hidden access_key field. If issues persist, check your browser's developer console for error messages.

We'll notify you as you approach your limit. Once exceeded, new submissions will be temporarily blocked until you upgrade your plan or your limit resets next month. Your existing data remains safe and accessible.